It only takes a small spark to fly higher

We build and engineer web and mobile applications using custom built solutions and cloud technology

Go

  • Managed IT
  • IT Consulting
  • Automation and Orchestration
  • IT Support and Preventative Maintenance
  • Cloud Migration
  • Azure / AWS DevOps
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Build

  • Custom Software Development
  • Mobile App Development
  • API Integration
  • Machine Learning
  • Virtual Assistant
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AI Analytics Chatbot Computer Vision IoT KPI Tracking Mobile Apps Voice Websites

Digital software solutions for any business

Don’t compromise on poorly built technology that partially meets your needs. When you need a digital solution and don’t know where to start, Hidden Spark will guide you through your journey from start to finish. Our team of experts have a diverse range of skillsets from product designers, software developers and technology evangelists.

Established in 2005, we are an Australian company focused on solving real life problems and turning them into success stories.

We promise to be open and transparent in the services we provide and what we will deliver.

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Our 4-step action plan is the key to our success

  • DISCOVERY -

    We help define goals and business problems against current risks and challenges. We will identify features and user stories along with gaps and pain points which will be used to define a Minimum Viable Product (MVP).

  • DESIGN STRATEGIES

    The outcomes of workshops along with a competitor analysis, and industry research will help form a strategic plan which will outline our shared understanding of the challenges, what must be done and how you will win.

  • IMPLEMENTATION

    We will clearly and precisely define each step of the plan as we implement. Successful execution involves actioning, reviewing, refreshing, and re-calibrating to reach the desired destination

  • GROWTH AND STABILITY

    Mutual understand between both on how we can do to continuous help you to improve your business. We will monitor and develop Key Performance Indicators (KPIs) with the utmost transparency and progress reviews which lead to alternative solution strategies

What Our Clients Say

Developed Solutions

View our services

Artificial Intelligence (AI) for your Business

  • Intelligent ChatBot
  • Generative AI for Marketing
  • Large Language Model (LLM) Management
  • Augmented and Virtual Reality
  • Face Recognition
  • IOT - Device Management

Inventory / Warehouse Management

  • Ordering and logistics
  • Supply chain management
  • Inventory management
  • Time and attendance
  • MYOB, Sage and Xero integration

How We Work

Our team is driven by integrity, transparency, and building trust. You're involved at every step: we start by aligning, then executing, and ultimately delivering.

Custom Software

If you need a solution to give you a competitive advantage over your competitors or if there is an out of the box solution that doesn’t quite fit, then a custom software is right for you. Designing and planning are crucial to taking your product to market so collaboration is important.

Cloud Hosting

We offer IT cloud consulting and migration services. Once a workload is migrated to the cloud, we can help optimise and enhance the application using Cloud native features such as Autoscaling, DevOps, Serverless and Site Reliability Engineering. We can also help you scale and take on high levels of traffic with our high-performance packages for systems such as WordPress, Opencart sites and more.

Become a Reseller

We offer white labelling services to our wholesale customers. We work with different agencies as an extension of their team. You can use our support portal and work with your existing systems and processes.

FAQ

What makes Hidden Spark different from other software development companies?


What distinguishes Hidden Spark is its commitment to helping clients understand how they can improve their company, product, or service and position it more effectively. Hidden Spark aims to address specific problems and provide strategic solutions. Whether a client has conceived a revolutionary and disruptive idea that needs implementation or has encountered obstacles while seeking improvements, Hidden Spark offers expert guidance to navigate these challenges and drive meaningful progress.

 

Hidden Spark offers a massive amount of knowledge and tools that has accumulated over the years and this is bundled in our packages in the form of -

  • 100 Point Checklist
  • Website Guarantee
  • Professional Grade Tools
  • Value Added Services

 

We are highly adaptable and thrive in fast-paced environments, helping you transition by creating a streamlined workflow and providing support and training to ensure a smooth integration.

Problem Solver

We are known problem solvers. We propose solutions that involve leveraging emerging technologies, which not only resolve the problem but also improve overall efficiency.

People Person

We are passionate about building and maintaining strong relationships with clients. By actively listening to their concerns, taking swift action to address their issues, and maintaining open lines of communication, we are able to maintain trust which is key in any long-term partnership.

Creative

Our team possesses a unique blend of analytical and creative thinking. This enables our team to approach problems systematically while also offering innovative solutions.  We will conduct extensive data analysis to identify target demographics.

What industries does Hidden Spark have experience in?


Government, Education, Finance, Manufacturing, Healthcare, Retail, Ecommerce and Construction.

How much does it cost to build a Custom Software or App

The cost of software development can range depending on the size, scope and complexity of the solution. On average, a simple app or website may cost anywhere from $2,000 to $50,000. More complex projects such as enterprise-level software can range from $100,000 to over a million dollars.

Several factors contribute to the overall cost of the project include design, features and development, and ongoing maintenance and support.

Hidden Spark is your experienced partner to help ensure that your project stays within budget while delivering high-quality and secure software. We can recommend commercial or open-source solutions to help define your costs without compromising on quality.

If you need a cost estimate, then you need to contact a reputed software development company. As a custom software development company, we can help you to provide detailed cost quotations. Get in touch with us today.

Who owns the intellectual property and source code for the software?

You own the intellectual property of the source code we build for you. In many cases, we will re-use a basic underlying platform/template where we will grant you a non-exclusive license to use as your own which will include login, registration, users and roles, and then we will build your specific features on top.

The intellectual property of any purchased commercial software or use of any open source is governed by their own licensing rules of the author (s). This is especially the case if we choose an open source component for cost savings and flexibility.

Do you offer privacy and confidentiality? Are you willing to sign an NDA?

Hidden Spark takes the privacy and confidentiality of your data seriously. We are more than happy to sign an NDA to keep our working relationship and the data important to you both secure and private. We strongly recommend getting legal advice to confirm if an NDA is necessary. An NDA is different from a project/service contract which will define deliverables and milestones.

The benefits of signing an NDA is to keep information about your app confidential in a formalised manner and it is important to define which specific pieces of data flagged is confidential vs in the public domain. An NDA must have a duration because in tech industry today's latest innovation could be tomorrow's out of date technology.

 

What countries do you operate in?

Our head office is in Australia, however we have a presence in the US, Europe and Asia.

We are available for both in person and remote meetings.

What platforms do you use for software development?

Hidden Spark has a wide range of technical skills in mobile, desktop, web and cloud from open source technologies such as C++, C#, Javascript, PHP, Python, Rust and popular technologies such as Amazon, WordPress, Salesforce SharePoint,  Shopify.

We are also heavily invested in advanced technologies such as AI Augmentation , API SAAS Integration, Cloud and Edge technologies, Machine Learning, IOT and Visual Intelligence

We will sit down with you and discuss the pro's and con's of each solution.

Who will I be working with?

Hidden Spark will allocate a dedicated account manager/product manager to help you on your software development journey. During this process you may also interact with our designers and engineers to ensure your requirements are being met.

Your dedicated account manager will be your main escalation point for any risks, issues or concerns you may have. Let's work together to create meaningful and impactful experiences that drive business success.

Do you know what government incentives are available?

Government grants are available to businesses that can demonstrate substantial benefits to the economy. Grants are available to startups, small and medium size businesses to commercial their big ideas.

Hidden Spark can provide assist with your grant application process to help you get funding for your software development project.

Australia - The Australian government offers grants via the Department of Industry, Science and Resources.
https://www.industry.gov.au/science-technology-and-innovation/industry-innovation

Canada - The Canadian government offers startup, innovation as well as technology grants
https://granted.ca/government-business-grants-for-canadian-startups/

China - China has a number of programs focused on deep technology which includes for start up funding and scale up funding. https://english.www.gov.cn/news/topnews/202107/26/content_WS60fdf5ecc6d0df57f98dd92a.html

France - The French Tech Community Fund is a financing tool for French Tech Communities including both Start Ups and established businesses. https://lafrenchtech.gouv.fr/en/french-tech-community-fund/

Germany - The  German Federal Ministry for Economic Affairs and Energy (BMWi) helps Start Ups under the Exist Program as well as via the High-Tech Gründerfonds (HTGF) fund.
http://www.bmwi.de/Navigation/DE/Home/home.html

Japan - The Japanese government has invested heavily in Startup funding and R&D grants to established businesses. https://www.meti.go.jp/english/policy/economy/startup_nbp/index.html

Korea - As part of "StartUp Korea"  to provide mid to long term support for startups
https://www.mss.go.kr/site/eng/ex/bbs/View.do?cbIdx=244&bcIdx=1044051&parentSeq=1044051

New Zealand - The ministry of business and innovation offers innovation funds for science and technology startups and businesses.
https://www.mbie.govt.nz/science-and-technology/science-and-innovation/funding-information-and-opportunities

Singapore - The Singapore government gives technology grants under Enterprise Development Grant (EDG)
https://www.gobusiness.gov.sg/gov-assist/grants/

Switzerland - The Swiss National Science Foundation and EPFL offer technology grants for startup
https://www.snf.ch/en
https://www.epfl.ch/innovation/startup/incubation/innogrants/

USA - The US has the most comprehensive grants from technology-specific Startup, R&D and Scale Up grants.
https://www.grants.gov

Capital raising is also available from incubators to angel investment, venture capital, and private equity usual in exchange for equity in the business.

Do you offer support and maintenance?

We offer comprehensive support and maintenance plans, ensuring your software remains secure, efficient, and up-to-date. Regular proactive maintenance enables software applications to operate more smoothly, leading to increased productivity for users. Businesses that invest in regular maintenance can stay ahead of the competition by offering reliable and efficient software solutions to their customers.

The key benefits of being on support and maintenance include:

  • Ensure continuous operation and minimise risks of downtime
  • Improve performance and efficiency of your services
  • Enhance security and protect against cyber threats